Covid 19 Notice

Keeping our clients and team safe is our key priority

We are pleased to let you know our showroom is now open and we really look forward to welcoming you back!

To ensure we keep you and our team safe we are working via an appointment only system so politely request that all visits are pre-arranged.

These can be booked ahead by either calling us on 01932 255465 or emailing

We understand everyone is working hard to juggle their busy lives so we have extended our opening hours from 8.00am to 6.30pm Monday to Saturday to make sure there are more time slots available to you.

A showroom session can be arranged to simply browse our displays or have a brief relaxed chat about what you are looking to achieve.  By booking these in advance it allows us both to adhere to social distancing and we can dedicate our time solely to you.

If you would prefer not to visit our showroom or are extremely vulnerable we do offer a Remote Design Service where our team can discuss your new project and follow this up with a personalised quotation and CGI designs remotely.

Once you have booked your appointment you will have the luxury of viewing all the showroom products privately.  Throughout your visit you can be assured there will only ever be you and our two designers in the showroom.  You will have the undivided attention of your designer and the meeting will be within either the kitchen or bathroom showroom area where social distancing will be maintained.

Our designer’s desks have glass screen guards and we have positioned additional monitors on extension arms to enable you to view your design at a safe distance.  Appointments are limited to a maximum of two people from the same household at any one time, and the showroom will remain closed to make sure no one else enters during your session.

During your visit we would kindly ask you to follow necessary precautions on safe distancing and of course hand sanitiser will be available to you.  We will also be providing masks and gloves should you wish to utilise these.

We will make sure we keep you safe from initial design concept through to completion.  We have the benefit of free parking directly outside the showroom and our friendly team are ready to help guide you through your exciting new project.

When making an appointment we would kindly ask that you confirm you don’t have any symptoms or have not been in contact with anyone who has had symptoms of COVID-19 two weeks prior to the appointment.  If you have any concerns before your appointment please feel free to contact us so that we can help to put you at ease.

We would like to thank you for your ongoing support and understanding throughout these challenging times.

Get in touch today to book your showroom session by emailing or call us on 01932 255465.

The Sanctuary Team